Managing Teams with Servant Leadership – 1 Day, 7 PDUs

The objective of this course is to first understand what truly motivates the average team member and then justify and demonstrate the application of servant leadership principles.  Servant Leadership is an ethical perspective toward leadership that was originally developed by Robert K. Greenleaf during the 1960’s and 1970’s and further defined by Larry Spears in 1998.  It is a set of practices that enrich the lives of individuals, builds better organizations, and creates a more just and caring world.  Discussion will include the “Seven (7) Pillars of Servant Leadership” as published by James W. Sipe and Don M. Frick while incorporating Spears’ ten (10) characteristics that all leaders must aspire to obtain: listening, empathy, healing, awareness, persuasion, conceptualism, foresight, stewardship, commitment to the growth of people, and the building of community.

This unique leadership perspective considers the needs of the whole community, customers, and employees while incorporating the corporate strategy and culture. Each student will leave with a list of lessons learned and some actions to create a truly satisfying and productive project environment.

Introduction

Morale and Motivational Theories to Understand Team Members

• Traditional Theories of Motivation
• MIT Federal Reserve Board Study
• Attitude Study by Project Management Experts (PME)
• Case Studies/Exercises

Recommendations

Seven Pillars of Servant Leadership. A Servant Leader:

1. 1. Is a person of character who maintains integrity, humility and serves a higher purpose.
2. 2. Puts people first by committing to individual growth, support, healing, and stewardship.
4. 3. Is a skilled communicator by listening, empathizing, persuading, and inviting feedback.
5. 4. Is a compassionate collaborator by being aware of the value of relationships, supports diversity, expresses appreciation, and respectively negotiates conflicts.
6. 5. Has foresight because he/she goes beyond short term goals and conceptualizes long term impacts, visualizes bigger possibilities, and takes courageous and decisive action.
7. 6. Is a systems thinker by acting strategically (and not just tactically) and serves as a steward to team members, the organization, and the community as a whole.
8. 7. Leads with moral authority by demonstrating personal responsibility in the careers of team members, sharing, and delegating control, and being courageous when confronted with moral and ethical dilemmas.

Final Exercise/Role Play