Effective Communications: Essential Strategies and Skills for Today's Workforce – 1.5 Days, 11 PDUs
⦁ Understand the Project Management Principles as they relate to communications.
⦁ Develop and improve communication skills to deal with change, conflict, negotiation.
⦁ Provide an understanding of the communications model, methods, and listening skills.
⦁ Provide a process to better understand and be understood by stakeholders and team members.
⦁ Provide templates for various communications reports and spreadsheets that facilitate managing project communications.
⦁ Learn how to use the DISC model to better understand and motivate team members
Course Overview and Agenda
The Effective Communications course provides the framework to ensure efficient and effective project communications and stakeholder management. Students will learn necessary skills, methods and models and a project-based process to better understand and be understood by project stakeholders.
The training course will provide classroom learning, practice scenarios and exercises to prepare you for managing and effectively communicating in any project environment.
⦁ PMI Code of Conduct
⦁ Focus on Value
⦁ Be a Diligent, Respectful and Caring Steward
⦁ Create a Collaborative Project Team Environment
⦁ Demonstrate Leadership Behaviors
⦁ Tailor Based on Context
⦁ Navigate Complexity
⦁ Leadership Skills
⦁ Servant Leadership
⦁ Establishing and Maintaining Vision
⦁ Critical Thinking
⦁ Interpersonal Skills
⦁ Emotional Intelligence
⦁ Decision making
⦁ Conflict Management
⦁ Project Team Management and Leadership
⦁ High Performing Project Teams
⦁ Virtual teams
⦁ Artifacts and Tools
⦁ Project Team Charter
⦁ Understanding Team Members Using DISC (Dominance, Inducement, Submission, Compliance)
PMP is a registered mark of the Project Management Institute.
Talent Triangle is a registered mark of the Project Management Institute.
PMP and ACP are registered marks of the Project Management Institute
SDC, SMC, SPOC, AEC are registered marks of Scrum Study